Frequently Asked Questions
We are totally confidential in all our dealings. Your partnership with us is only known by the admin. On joining us, you will be asked to register and use the contacts that are provided by the system. Your email and phone number can only be retrieved by the admin and not even the support or quality assurance can get them.
We are located in the United States of America. Our Support team mainly comes from London and USA. We hire writers from all over the world even though the majority comes from USA, Britain and Australia.
It is very safe to submit payments through our site. We use PayPal and skrill that are properly integrated to give user friendly and safe transactions. You will pay to our PayPal and skrill and not directly to our site.
We offer cheap and affordable essay writing to suit everyone in the society. This does not mean that our service is of low quality. The best tutors are located in our site for you. Nevertheless, assignment that are of high academic level are charged more due to the research that is needed and the type of writer that will handle that homework.
Yes! If you are not satisfied by our write-up, you can dispute the work from our writer but will be required to give a reason of filing the dispute. The Quality Assurance Team will then review the dispute and try to solve it accordingly. If the paper will be seen not to be good according to your claim, your money will be refunded and the paper canceled. The paper will then be marked as the writers’ content and uniqueness disappears.
When filling the form? You will be given a choice to select the best writer according to your past experience. The system will automatically give you the list of writers that are hired to complete the kind of paper that you select. This service will charge you an extra cost of $5. If you do not select a specific writer, the support we try to find the best that is available to complete the assignment.
All our papers are free from plagiarism. The writers are regularly monitored and their work checked for originality by the support department. You own the original content, our work is to write what you want us to but keep all the rights of usage to you.
We keep the database of all the paper written by our writers. We do not sell pre-written papers because the original paper is considered unique to the client that ordered it first.
We offer many writing formats that are available for writing. You are the determinant of the format that you want your paper to be written in. Make sure you select the paper format when filling the form and our writer will follow that.
The Support Department will assign the order immediately to the best suited writer after the order has been paid for by you. When the order has been on the pending status for long, it means that the writers that have applied to work for it are many and the support are analyzing for the best writer.
Our form is simple and direct to fill. Just click on make order at the top of the page and follow the instruction stepwise. You will be required to include number of pages that you want and the level that you are in. When you are done with one page click continue and go the next page. Input your PayPal or your skrill/moneybookers email and password to pay for your order. Only the paid order will be seen to us.
When making an order, you will have a tab asking you to upload a file that the writer may use. If the writer asks you to send the file which you had forgotten to upload, you may go to your personal page then to the ‘assigned order’ to writer then to ‘files’ and add the file.
This is the page created when you register or make an order for the first time. It includes all the tabs that you will require to communicate and follow your order promptly. You may order from there and download your completed assignment there. It is your confidential page that connects you to our writers and the support team
Click on forgot password on your login page and follow the instruction. You will be required to login to your email and confirm the link sent to the email before being allowed to change your password.
You will receive an email notifying you that the paper has been submitted. You may also check regularly for your deadline to avoid misinformation. We do not send the completed paper to your email but to your personal order page. Just login to your page and you will see one or more submitted order. Download and review.
We are always on time when it comes to deadline. In case the paper is not submitted by the writer; please contact us immediately through live chats, messaging or the email. There could be different reason as to why the order may be late some of these reasons are; Your email spam services may be hindering you from receiving our email, or The writer may be waiting for your clarification to continue working on the order.
After submission of an order by the Support Team, You will be given three choices to make. One of the choices is for revision which you will apply when the instructions are not met or maybe the writer did not satisfy you and you would like him/her to revise the work. Another choice is for acceptance which is applied if the paper satisfied you. Lastly, you may want to dispute the paper if it was against what you expected. The Quality Assurance Team will go through your dispute and solve it amicably. If the writer was wrong, you will be asked to decide if you want the refund or reassignment from that specific writer.
We do not take online multiple choice questions for students as we believe that it is your responsibility to pass exams. We do offer guidelines to passing exams but do not sit for a student’s exam directly. Our papers are meant to give you direction and teach more than you were taught in class. In case you submit any order containing that kind of instructions, we will not accept to assign any writer.
It is against our terms of service and regulation to exchange the contacts and/or personal details like logins to your class portal. Our company will not take responsibility when there is misuse of such details by any of our members.